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Public contract for the provision of TV+ service

This public agreement for the provision of TV+ service (hereinafter referred to as the Agreement) regulates the procedure and terms of provision of TV broadcasting services by ALACAST Limited Liability Partnership having the license for distribution of TV channels, radio channels No. 12016823 dated 22.11.2012 issued by the Committee of Information and Archives of the Ministry of Culture and Information of the Republic of Kazakhstan, hereinafter referred to as the Operator, on behalf and in the interests of which its attorney - Kazakhtelecom Joint Stock Company (hereinafter referred to as the Agent) acts, to the person who joined the Agreement., hereinafter jointly referred to as the “Parties” and individually as a “Party”.

1. TERMS AND DEFINITIONS

Auto-renewal – automatic debiting of funds for access to a certain service of the Service or Trial period for the next term upon expiration of the previous term of access to a certain service of the Service or Trial period. Auto-renewal is automatically activated when the first access to a certain service of the Service or Trial period is granted. The next term of access to a certain Service is equal to the term of the previous access to a certain Service or the newly selected term of access to a certain Service.

Authorization – The process by which the User gains access to the Service by entering the code from SMS.

Acceptance – The User’s explicit consent to the terms of this Agreement, evidenced by either successful registration in the Service or actual use of the Service.

Content – Audiovisual materials, the rights to use which, in accordance with the terms of agreements with licensors, are owned by the Operator, access to which is provided to Users using the functionality of the Service and by issuing a Tariff Plan. For the avoidance of doubt, trailers are not included in the term Content. The first episodes of some series may be available to Users in the “Series” section without a Tariff Plan. Content includes Video Content, TV Channels and Additional Subscription Content.

Video Content – copyright objects representing audiovisual works (films), as well as information materials for films, containing a brief text or audiovisual description or the content of the film plot (including trailers, posters, frames), access to which is provided by the Operator through the organization of SVOD access services.

SVOD – (“Subscription Video-on-Demand”) – providing access to the Users to view the catalog of VOD-cinema Video Content units on the Territory and at any time of the User's choice for a periodic subscription fee charged.

Month – a period of time, from the date of payment for access to a certain service of the Service lasting thirty days.

Tariff plan – a set of services and/or Content provided by the Operator to the User for a fixed fee for a certain period of time, according to the terms and conditions described in the Agreement. The tariff plan includes a list of available TV channels and Video Content, as well as the cost and terms of provision of the Service determined by the Operator.

Additional Subscription – A paid feature granting the User access to Content and TV Channels not included in the selected Tariff Plan, under specific conditions and for a defined period under the terms of the Agreement in the Territory.

Trial Period – A free trial period offering limited access to the Service, with the duration determined by the Operator.

User – a natural person who performs and has access to the Service via the Internet and has made an Acceptance of the Agreement.

Service – the Operator's online television service provided to Users through the Platform under the logo “TV+ Kazakhtelecom” (owned by the Agent), providing an opportunity to access Content with the right to view them for non-commercial purposes, including subscription to video catalogs of movies, series (SVOD), as well as the ability to watch TV programs of TV channels in recording (Catch Up) and the use of technical methods of search and control when watching TV channels and Video Content (stop, pause, fast-forward), which is accessed via the Internet in the Territory.

Territory – The jurisdiction where the Service is lawfully available, the Republic of Kazakhstan.

TV Channels – Television broadcasts accessible via the TV section of the Service, subject to Authorization or Tariff Plan subscription.

User Account (Profile) – A personal section of the Service for the use of the Service and interaction with the Agent, access to which is granted to the User after Registration and Authorization

Support Service – The official User support center. Users may contact support via phone: 160, 165 or email: tvplus@telecomkz.

Application – a multimedia application under the trademark “TV+ Kazakhtelecom”, providing Users with access to a wide range of Content, designed to view television channels, movies, series and other Video Content via the Internet in the Territory.

Registration – The process of creating a User Account by the User, which includes filling out and/or sending a registration form on the Service with a cell phone number. A message with a confirmation code is sent to the specified cell phone number, which must be entered to complete the Registration.

Platform – A set of hardware and software solutions operated by the Agent, ensuring the delivery of Service features to Users.

2. SUBJECT OF THE AGREEMENT AND GENERAL PROVISIONS

2.1. The Operator renders online TV services to the User under the trademark “TV+ Kazakhtelecom” through the Application (Service), and the User accepts and pays for the Service on the terms and in the manner prescribed by the Agreement. The Service shall be provided by the Operator in accordance with the approved tariffs selected by the User independently.

2.2. This Agreement is a public offer of the Operator, the terms and conditions of which are defined and developed by the Operator independently and in accordance with the legislation of the Republic of Kazakhstan. The terms and conditions of the Agreement can be accepted by the User only by joining the Public Agreement for provision of service to the Service by Registration (hereinafter referred to as the Agreement).

2.3. Adherence to the Agreement shall be deemed to be made by the User in case the User takes actions to fulfill the conditions specified in the Agreement.

2.4. This Agreement is subject to mandatory publication on the Agent's Internet resource at: www.telecom.kz (hereinafter - the “Official Website”). The Operator reserves the right to amend and/or supplement the Agreement, whereby the User shall be deemed duly notified when the amended version of the Agreement is published on the Internet at: www.telecom.kz. The Operator recommends Users to regularly check the terms and conditions of the Agreement for amendments and/or additions. Continued use of the Service after changes and/or amendments to the Agreement will mean the User's acceptance and consent to such changes and/or amendments.

2.5. By registering in the Service, the User agrees to receive messages, phone calls containing organizational, technical or other information about the Service, as well as information materials of the Operator/Agent, about the placement of new Content, collections of thematic Content, the appearance of special offers, promotions, as well as other information related to the Service.

2.6. The Service provided by the Operator under the Agreement may also include provision by the Operator of technical access for the User to receive the Additional Subscription, which is connected by the User at the User's own will. Additional subscription of the Service is not included in the price of the Tariff plan and is subject to separate payment by the User according to the tariffs in force at the Operator at the time of their use by the User.

2.7. Connection of the Additional subscription of the Service is performed by the User independently through the Service interface.

2.8. The Tariff plan and Additional subscription of the Service, including the amounts of any taxes and fees during the period of validity of the Agreement are set by the Operator and are subject to change. In case the Operator changes the cost of the Tariff plan for the Service and/or the content of the Tariff plan (composition of the TV channel package), as well as the Additional subscription, the Agent shall notify the Users at least 10 (ten) calendar days prior to their coming into effect by publishing the relevant notice on the Agent's Official Website. The date of receipt of the notice by the User shall be the date of its publication on the Agent's Official Website. If the User does not agree with the changes to the Service/Tariff Plan/Additional Subscription, the User may cancel the Service/Tariff Plan/Additional Subscription by canceling its Auto Renewal via the personal account on the portal, https://tv.telecom.kz/ or via the Application interface used to provide the Service, without excluding other ways of canceling the Service/Tariff Plan/Additional Subscription. The current and/or updated price of the Tariff Plan, Additional Subscription is displayed on the screens of the Tariff Plan, Additional Subscription in the Service, in the settings of the User's profile (account), as well as in the mobile applications of the Service for iOS and Android operating systems.

3. USER ACCOUNT

3.1. After Registration in the Service, the User gets access to his/her Account.

3.2. Using the Account, the User can:

3.2.1. Control the validity of its Tariff plans, payment terms, as well as its payment and Content browsing history;

3.2.2. Control the correctness of the linked bank card by displaying the “mask” of such card, i.e. the last four digits of its number;

3.2.3. Specify information about the date of the next Tariff plan cost debiting;

3.2.4. Perform other actions described in the Agreement.

4. TARIFF PLAN

4.1. The tariff plan is provided to the User on condition of payment and/or after Authorization to the Service.

4.2. The User and the Operator under the terms of the Agreement confirm and agree that access to the Content and Pay TV Channels shall be deemed to be provided at the moment of payment and/or registration of the Tariff Plan by the User and/or registration of the Trial Period and/or registration of the Additional Subscription. Access to the Video Content and Pay TV Channels shall be deemed to be provided by the Operator properly and in full, regardless of the fact of the User's use of the said access to the Content.

4.3. If the User fails to pay for the Tariff plan or Additional subscription selected by the User, the paid TV channels and Video Content become unavailable to the User.

4.4. By paying for and/or subscribing to the Tariff Plan, Trial Period, Additional Subscription, the User confirms that the technical characteristics of the devices and software used by the User meet the technical requirements necessary for viewing the Content.

4.5. In case the User's device does not support the format of Video Content and TV channels according to clause 11.1 of the Agreement, the Operator shall not bear any obligations to reimburse the User for the cost of the paid Tariff plan, Additional subscription.

5. PAYMENT

5.1. The cost and terms of the Service's Tariff Plans, Additional Subscription are indicated on the screens of the Tariff Plan, Additional Subscription in the Service, as well as in the mobile applications for iOS and Android operating systems. Further, the User can view information about the cost of the Service's Tariff Plan, Additional Subscription and its terms and conditions in the “My Account/Subscriptions” section of the User's Account in the Service.

5.2. The Operator/Agent shall not be liable to the User for debiting, canceling and/or changing the Tariff plan, Additional subscription, Service trial period by mobile application stores (e.g. Apple App Store, Google Play).

5.3. Information about the date of the next tariff plan charge is indicated in the “My Account/Subscriptions” section of the User's Account in the Service.

5.4. All payments made by Users for the Service under the Agreement are made to the Agent using the Agent's bank details and include all applicable taxes.

5.5. Within the framework of the Agreement, acceptance of payments from Users is carried out with the assistance of “Tiptop Pay Kazakhstan” LLP (hereinafter - payment operator) (BIN: 160240029779, legal address: 050022, Republic of Kazakhstan, Almaty, Almalinskiy district, Shevchenko street, 90, office 113).

5.6. The Agent offers the User the following payment methods:

  • by means of bank cards of international payment systems (please note that the card number must contain only 16 symbols);
  • by other methods specified in the “FAQ” section on the website https://tv.telecom.kz/.

5.7. The Agent is not responsible for non-receipt or delay in receipt of funds for reasons beyond its control, including failures in the work of payment systems, payment gateways, banks and other persons involved in the payment process.

5.8. The User's obligation to pay for the Service under the Agreement shall be deemed fulfilled from the moment of receipt by the Agent of the relevant confirmation from the payment operator and/or other person engaged by the Agent for the purposes of payment processing.

5.9. After successful authentication of the bank card data by the issuing bank, the User's bank card is considered to be linked to the Service Account. Unblocking of the amount reserved during the bank card authentication is performed within the terms determined by the issuing bank and does not depend on the Operator and/or payment operator. By linking a bank card to the Service Account in accordance with the Agreement, the User fully agrees to the application of the bank card payment technology, whereby the data of the linked card are stored on the side of payment providers and used in the future to make payments without authorization via 3-D Secure and without entering CVV/CVC.

5.10. If the bank card is lost/replaced and the User intends to continue using the Service, the User undertakes to verify the new bank card. The User's application on the loss of the bank card received by the Agent to the e-mail address shall be the basis for suspension of operations on Auto-renewal of the Tariff plan on the lost bank card.

5.11. If on the last day of the paid term of the Service usage there are not enough funds on the bank card linked to the User's Account to pay for the next term of certain Service services, the Agent has the right to suspend the Service from the day following the last day of the paid term.

5.12. The commission of the payment operator, as well as other persons involved in the process of payment for the Service is paid by the User independently and at his own expense.

5.13. All payments made by the User to the Agent under the Agreement do not include the cost of Internet service or data traffic. The User's Internet provider or mobile operator may charge for the volume of data traffic according to their tariffs.

5.14. The cost of the Service may be changed by the Operator by amending the Agreement. The User can see the actual cost of the Service in the User Account settings, as well as in the mobile applications of the Service for iOS and Android operating systems. Users can familiarize themselves with the information about the cost of the Service in the manner provided in clause 5.1 of this Agreement.

5.15. The refund is made in case of unavailability of the Content outside the Territory after Registration to the Service. The User may apply to the Service Support Service for the purpose of refund for the actual use of the Service.

5.16. Agent:

  • analyzes its database for the presence of the Service payment transaction in its database by the User, and confirms the possibility of its cancellation;
  • in case of successful verification and confirmation of the possibility to cancel the payment transaction for the Service, generates data for the refund transaction and sends them to the payment operator for direct refund to the User.

6. AUTO-RENEWAL

6.1. Auto-renewal of the Service is performed by automatic debiting of funds from the bank card linked to the User's Account, according to the rules and conditions of the bank and/or payment system, provided that there are funds on such bank card.

6.2. The User agrees to the contractual debiting by the servicing bank of funds from his/her bank card at the end of the Trial Period (Section 7 of the Agreement) when the Service services are rendered.

6.3. In case of absence of funds on the User's bank card at the moment of automatic debiting, such automatic debiting may be performed repeatedly, until the funds are successfully debited within 30 (thirty) calendar days from the moment of the first attempt of such automatic debiting.

6.4. The User may cancel the Auto-renewal at any time in the Account settings via the User's personal account at https://tv.telecom.kz/.

6.5. When accessing Content through iTunes, the Service's cancellation terms and conditions, available at https://support.apple.com/ru-ru/HT202039, apply. If you access Content through Google Play, the Service's cancellation policy, available at https://support.google.com/googleplay/answer/2476088?co=GENIE.Platform%3Dandroid&hl=ru, applies.

7. TRIAL PERIOD AND PROMOTIONS

7.1. The Operator has the right to provide Users with a Trial period, the amount of Content available to the User and the period of its availability for the Trial period is determined by the Operator independently. The exact period of the Trial period is indicated on the registration screen.

7.2. Within the framework of marketing events (promotional events, etc.) the Operator has the right to provide the User with a Trial period to the Service for the period of such events. In this case, the Operator independently determines the amount of Content, access to which is provided within the framework of these events, as well as other conditions of such access by the User.

7.3. Upon receipt and registration of the Trial period of access to the Service, the User binds a bank card to the Service Account and is automatically connected to the Auto-renewal service in the Service.

7.4. In the event of promotional campaigns within the framework of the provision of the Service, the cost of access to the Service may be changed.

7.5. The cost of the Service services, according to the promotional campaign, shall be maintained only for the period of validity of such promotional campaigns.

7.6. After the expiration of the promotional campaign, the cost of the Service services is determined according to the cost indicated on the screens of registration of the Service services in accordance with clause 5.1. of the Agreement. Agreement.

7.7. If the User fails to activate Auto-renewal, the money for the Service after the expiration of the promotional campaign is debited at the prices indicated on the screens of the Tariff plan design in accordance with clause 5.1. of the Agreement. Agreement.

7.8. A specific promotional campaign may require the User to indicate his/her valid bank card details.

8. RIGHTS AND OBLIGATIONS OF THE PARTIES

8.1. Rights of the User:

8.1.1. The User has the right to disable the Auto Renewal at any time by disabling it through the personal account on the portal https://tv.telecom.kz/ used to provide the Service.

8.1.2. Receive services to the Service of proper quality according to the terms of the Agreement.

8.2. Obligations of the User:

8.2.1. to comply with the terms of the Agreement;

8.2.2. comply with the norms of the Republic of Kazakhstan and international law, as well as the rights and legitimate interests of the Agent and the Operator and the right holders of the Content;

8.2.3. refrain from any actions aimed at duplication, copying, recording, reproduction of the Service Content (in whole or in part) on material media. The User may not distribute, provide to third parties or use the Content (in whole or in part) in any manner not expressly provided for by the Agreement;

8.2.4. regularly independently check on the Official Website, via the personal account on the portal, https://tv.telecom.kz/ for the Operator's/Agent's notifications on amendments and/or additions to the Agreement, as well as information on changes in tariffs, list and number of TV channels in packages, number of additional packages of channels and Additional Subscription products;

8.2.5. to use a bank card, the owner of which is the User and in respect of which the Bank and the User have a respective agreement. If the User intentionally uses the bank card of another person, the User shall be solely responsible for the damage that has been/can be caused to the legal owner of the said card as a result of the above mentioned actions of the User.

8.2.6. not to use the Service in such a way that it causes damage to the Operator/Agent and/or third parties, prevents other Users of the Operator from using the Service, violates the requirements of the legislation of the Republic of Kazakhstan, as well as not to use the received Content and their components for commercial purposes or for public performance/general communication;

8.2.7. in case of causing damage and/or harm to the activities of the Operator and/or Agent and/or its Users during the use of the Service, compensate for the damage, as well as independently and at its own expense resolve claims and/or lawsuits brought against the Operator and/or Agent related to such activities of the User;

8.2.8. A natural person who has not reached the age of majority in his/her jurisdiction undertakes to refrain from accepting the Agreement. At the moment of the User's access to the Service, the Operator cannot verify the User's age, and therefore is not liable to the User for the ability to access the relevant Content.

8.3. Operator's rights:

8.3.1. The Operator during scheduled/unscheduled preventive and repair works has the right to suspend, without notice, the provision of the Service in full or in part in accordance with the procedure stipulated by the legislation of the Republic of Kazakhstan;

8.3.2. The Operator has the right to suspend the provision of the Service without warning in case of violation of the terms and conditions of the Agreement by the User, as well as in cases stipulated by the legislation of the Republic of Kazakhstan. Provision of the Service shall be resumed if the User eliminates the existing violations;

8.3.3. the Operator has the right to place advertising and/or other information in any section of the Service;

8.3.4. The Operator has the right to take any lawful actions to prevent unauthorized access to the Service, as well as Content, TV Channels, Video Content placed on it and destabilization of the Service, other actions violating the rights and legitimate interests of the Operator and/or Content owners;

8.3.5. The Operator has the right to provide loyalty programs, promotional and incentive offers to the Service for Users, with more detailed information about which can be found in the interface of the Service and/or User Account;

8.3.6. the Operator reserves the right to change and supplement the terms of loyalty programs, requirements for access to the Service and other at any time without any notice to the User;

8.3.7. the Operator has the right to engage any third parties to fulfill the obligations under the Agreement without the User's consent.

9. LIMITATION OF THE OPERATOR'S LIABILITY

9.1. The Operator is released from liability for:

  • moral and material damage caused as a result of misuse of uncoordinated actions of the User while using the Service;
  • possible losses of the User related to accidental, non-direct damage, including material losses arising from the use of the Service, as well as those resulting from the use of the User's Account by third parties to receive the Service. The Operator/Agent is exempt from participation in any dispute or conflict that may arise between the User and any third party on the issue of unauthorized use of the Service Account by a third party. In case third parties make claims against the Operator related to the User's use of the Service, the User undertakes to settle the said claims with third parties at its own cost and expense, shielding the Operator from possible losses and proceedings.

9.3. The Operator is released from responsibility for the content of the Content, its components, individual TV programs and their components, changes in the broadcasting schedule or termination of broadcasting of TV programs, as the Operator is not the creator of the Content and has no right to interfere with the content of TV channels and/or TV programs included in the Content;

9.4. The Operator is released from responsibility for the access of persons under the relevant age to viewing the Content of the Service having age restrictions.

9.5. The Operator is not responsible for any direct and/or indirect losses of the User due to: access and use by any third party to the User's device; access and use by any third party of the User's Account to the Service; statements or behavior of any third party on the Service.

9.6. The Operator does not provide guarantees regarding the compliance of the Content with the User's expectations and is not responsible for direct or indirect losses related to the use of the Service.

10. RESPONSIBILITY OF THE PARTIES

10.1. For non-fulfillment and/or improper fulfillment of the obligations assumed under the Agreement, the Parties shall be liable under the laws of the Republic of Kazakhstan and the Agreement.

10.2. The User shall be liable to the Operator and (or) the Agent for:

safety of the Service Account and for losses that may arise due to their unauthorized use.

10.3. In case the User's violation of the provisions of the Agreement caused unfavorable consequences for the Operator and/or the Agent, the User shall compensate the Operator and/or the Agent for the damage caused at its own expense in the amount determined by the calculations and documentation of the Operator and/or the Agent, unless otherwise provided for by the terms of the Agreement.

10.4. The Parties shall be released from liability for partial or full failure to fulfill their obligations under the Agreement, if such failure was caused by force majeure circumstances that arose after the conclusion of the Agreement, as a result of extraordinary events (war, epidemics, accidents, fires, earthquakes, floods, as well as issuance of regulatory legal acts by state authorities), which the Parties could not foresee or prevent by reasonable measures.

11. TECHNICAL REQUIREMENTS

11.1. The User's devices and software must comply with the requirements specified in the FAQ section of https://tv.telecom.kz/.

11.2. The quality of viewing the Content and operation of the Service in general depends on the speed of the Internet network and other criteria, including the model of the User's device.

11.3. The Operator shall take all actions depending on it to ensure uninterrupted operation of the Service, but shall not be liable for interruptions in its operation (including emergency, preventive), for insufficient quality or speed of data provision, including the Internet, for complete or partial loss of any User's data posted on the Service, or for causing any other losses of the User, which have arisen or may arise during the use of the Service.

12. INTELLECTUAL PROPERTY

12.1. All results of intellectual activity used and placed on the Service (including elements of visual design of the Service, symbols, texts, graphic images, illustrations, photos, videos, programs, music, and other objects), as well as the Service itself are the intellectual property of their legal owners and are protected in accordance with the legislation of the Republic of Kazakhstan on intellectual property, as well as relevant international treaties.

12.2. Access to the results of intellectual activity posted on the Service is provided by the Operator solely for the User's personal non-commercial use in order to familiarize with them exclusively through the Service, without the right to reproduce the said results of intellectual activity in the memory of the Users' devices, as well as without the right to other use of the said results of intellectual activity not specified in the Agreement, including sale, modification, distribution in whole or in part

12.3. Any actions of the User aimed at bypassing the technical means of protection under this Agreement in order to gain access to viewing of the Content shall constitute copyright infringement, and the User shall bear responsibility provided for by the legislation of the Republic of Kazakhstan and international law for such actions.

12.4. If the Content or other information provided on the Service is made available to the public and/or performed publicly, for example, in entertainment venues and recreational facilities, the organizers of such public performance and making available to the public are responsible for and independently resolve claims of right holders and/or third parties related to such use.

12.5. Any use of the results of intellectual activity posted on the Service without the permission of the Operator or the legal right holder of the relevant results of intellectual activity is illegal and may be the reason for legal proceedings and bringing the violators to responsibility in accordance with the current legislation of the Republic of Kazakhstan and the norms of international law.

13. TERM OF VALIDITY OF THE AGREEMENT

13.1. The Agreement shall come into force upon expiration of thirty (30) calendar days from the date of its publication on the Official Website and shall be perpetual.

13.2. The Agreement may be terminated:

  • by mutual consent of the Parties;
  • in cases specified in the Agreement.
  • in cases stipulated by the legislation of the Republic of Kazakhstan.

13.3. In case of termination of the Agreement, the Parties shall make all necessary mutual settlements.

13.4. In case of termination or expiration of the Agreement, financial obligations of the Parties to the Agreement shall remain in force until their full fulfillment.

14. OTHER TERMS AND CONDITIONS

14.1. The Agreement shall apply to all Users. From the effective date of the Agreement, all previous oral and written agreements between the Operator and the User shall cease to be valid, and the terms and conditions of the Service provision to the User shall be determined only in accordance with the terms and conditions of this Agreement. Re-signing of applications by existing Users is not required. The User agrees to the terms and conditions of the Agreement at the moment of Registration in the Application by Acceptance. In case of disagreement with the terms and conditions of the Agreement, the User has the right to independently withdraw from the Service in accordance with the terms and conditions of the Agreement, without the right to recalculation for the unused period of the Service.

14.2. The Operator/Agent shall keep an electronic record of the User's personal data. The User hereby gives consent to the Operator/Agent to collect, process and use personal data about the User and his/her actions during the use of the Service at his/her discretion within the framework of production activities, including the right to transfer them to the authorized state bodies without obtaining additional consent of the User, in accordance with the requirements of the legislation of the Republic of Kazakhstan, and the right to use such information for the analysis of TV viewing indicators.

14.3. All disputes and disagreements that may arise between the Parties shall be resolved in a mandatory pre-trial procedure through written negotiations. If it is impossible to settle them amicably, disputes and disagreements shall be considered in court in accordance with the laws of the Republic of Kazakhstan. At the same time, disputes and disagreements arising from the Agreement shall be considered in court at the location of the Operator.

14.4. The Agreement is drawn up in Russian and Kazakh languages. In all other matters not covered by the Agreement, the Parties shall be governed by the laws of the Republic of Kazakhstan.

14.5. If any of the terms and conditions of the Agreement in whole or in any part thereof now or in the future turns out to be illegal, invalid or inapplicable, such term shall not affect the legality, validity and applicability of other terms and conditions of the Agreement both in whole or in part and the whole Agreement.

14.6. By entering into the Agreements, the User agrees:

  • to the possibility of receiving advertising information via the Agent's and/or Operator's network for the purposes and in the case when the necessity of such consent is stipulated by the legislation of the Republic of Kazakhstan;
  • to the transfer by the Operator of its rights and obligations under the Agreement to any third party without further notice and consent of the User;
  • to be guided by the current version of the Agreement published on the Official Website.

15. OPERATOR'S REQUISITES:

Legal address of the Operator:

Republic of Kazakhstan, 050026, Almaty, Zhumalieva St., corner of Bogenbai Batyr St., 108/219.